Last Updated: 20 September 2026
Welcome to the website of RAINBOW RUBBERS & EXIM LTD. By accessing or using our website, placing an order, or purchasing products from us, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website.
1. About Us
This website is operated by RAINBOW RUBBERS & EXIM LTD. References to “we”, “us”, and “our” throughout these Terms & Conditions refer to RAINBOW RUBBERS & EXIM LTD.
Our products include rubber mats and related products for domestic, commercial, agricultural, equestrian, industrial, fitness, and other applications.
2. Use of Our Website
You agree to use our website only for lawful purposes and in a manner that does not:
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Violate any applicable law or regulation.
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Infringe the rights of another person or business.
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Attempt to gain unauthorised access to our website or systems.
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Introduce viruses, malware, or other harmful material.
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Interfere with the operation or security of our website.
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Use our website for fraudulent or misleading purposes.
We reserve the right to restrict or terminate access to our website if we reasonably believe that these Terms & Conditions have been breached.
3. Product Information
We make reasonable efforts to ensure that product descriptions, specifications, images, dimensions, colours, and other information displayed on our website are accurate.
However, product images may vary slightly from the actual product due to differences in lighting, photography, display settings, or manufacturing variations.
Dimensions and specifications stated on product pages should be treated as approximate unless specifically stated otherwise.
We reserve the right to correct errors, update product information, or change product specifications without prior notice.
4. Availability
All products are subject to availability.
Adding a product to your basket does not guarantee that the product will remain available until checkout or payment is completed.
If an ordered product becomes unavailable, we will contact you and may offer an alternative, refund the unavailable item, or provide another appropriate solution.
5. Prices
All prices displayed on our website are shown in GBP (£) unless otherwise stated.
Where applicable, prices will indicate whether VAT is included or excluded. Any applicable VAT, taxes, delivery charges, or other additional charges will be displayed during the purchasing process where required.
We reserve the right to change prices at any time. Any price change will not affect an order that has already been accepted and confirmed by us, except where required by law.
6. Orders
When you place an order through our website, you are making an offer to purchase the selected products.
After placing an order, you may receive an order confirmation email acknowledging that we have received your order. This does not necessarily mean that your order has been accepted.
An order will be considered accepted when we confirm that the products have been dispatched or otherwise expressly confirm acceptance.
We reserve the right to refuse or cancel an order where there is a reasonable basis to do so, including:
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Products being unavailable.
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Incorrect pricing or product information.
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Suspected fraudulent activity.
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Payment not being successfully authorised.
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Delivery information being incorrect or incomplete.
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Other circumstances where fulfilment is not reasonably possible.
If we cancel an order after payment has been received, the relevant amount will be refunded.
7. Payment
Payment must be made using the payment methods available at checkout.
Payments may be processed by third-party payment providers. We do not directly access or store your complete credit card or debit card details.
You confirm that you are authorised to use the payment method provided when placing an order.
If a payment is declined or cannot be successfully authorised, we may be unable to process or dispatch the order.
8. Delivery
We aim to dispatch orders within the timeframe stated on the relevant product page or during checkout.
Delivery times are estimates and may vary depending on the delivery location, product availability, courier delays, weather, public holidays, or other circumstances outside our reasonable control.
You are responsible for providing accurate delivery information. We cannot be responsible for delays or failed deliveries caused by incorrect or incomplete information supplied by the customer.
For large, heavy, or specialised products, additional delivery requirements or charges may apply. Where applicable, these will be communicated before fulfilment.
9. Inspection on Delivery
Customers should inspect products as soon as reasonably possible after delivery.
If a product appears damaged, incorrect, or incomplete, please contact us promptly with your order details and, where appropriate, photographs showing the issue.
This does not affect your statutory rights under applicable consumer law.
10. Returns and Refunds
Our returns and refund procedures are governed by our Returns & Refund Policy.
Where you have a statutory right to cancel or return an order, we will comply with applicable consumer protection legislation.
Certain products may be subject to specific return conditions, particularly products that have been customised, cut to a requested size, specially ordered, or otherwise made specifically for the customer, where permitted by law.
Nothing in these Terms & Conditions limits or excludes any consumer rights that cannot legally be excluded.
11. Faulty or Incorrect Products
If you receive a product that is defective, damaged, or materially different from the product you ordered, please contact us as soon as reasonably possible.
Depending on the circumstances and applicable law, we may provide a replacement, repair, refund, or other appropriate remedy.
We may request photographs or other reasonable information to help us investigate the issue.
12. Product Use and Safety
Customers are responsible for using our products in accordance with their intended purpose and any applicable product instructions or recommendations.
Where a product is intended for a specific environment or application, customers should ensure that it is suitable for their particular requirements before purchase.
We are not responsible for damage or injury resulting from improper installation, misuse, modification, incorrect maintenance, or use outside the product's intended purpose, except where liability cannot legally be excluded.
13. Intellectual Property
All content on this website, including but not limited to:
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Product photographs
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Logos
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Brand names
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Text
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Graphics
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Product descriptions
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Website design
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Icons
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Videos
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Software and code
is owned by or licensed to RAINBOW RUBBERS & EXIM LTD., unless otherwise stated.
You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit our website content without our prior written permission.
14. Third-Party Services
Our website may use third-party services such as payment providers, delivery companies, analytics services, advertising platforms, and other technology providers.
Your use of certain third-party services may also be subject to the terms and privacy policies of those providers.
We are not responsible for the content, policies, availability, or operation of third-party websites or services.
15. Website Accuracy and Availability
We make reasonable efforts to keep our website available and information accurate. However, we do not guarantee that the website will always be:
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Available without interruption.
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Free from errors.
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Free from viruses or other harmful components.
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Completely accurate or up to date.
We may temporarily suspend, modify, or discontinue parts of the website for maintenance, security, technical, or business reasons.
16. Limitation of Liability
To the fullest extent permitted by applicable law, RAINBOW RUBBERS & EXIM LTD. will not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products.
Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot legally be excluded or limited.
17. Events Beyond Our Control
We will not be responsible for delays or failure to perform our obligations where the delay or failure results from circumstances beyond our reasonable control.
Such circumstances may include natural disasters, severe weather, fire, flood, strikes, transportation disruption, government restrictions, supply-chain disruption, technical failures, or other events outside our reasonable control.
18. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.
By using our website, you acknowledge that you have read and understood our Privacy Policy.
19. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes to our business, website, products, services, or legal requirements.
The updated version will be published on this page with a revised “Last Updated” date.
Your continued use of the website after changes have been published constitutes acceptance of the updated Terms & Conditions, to the extent permitted by law.
20. Governing Law
These Terms & Conditions are governed by the laws applicable to the jurisdiction in which RAINBOW RUBBERS & EXIM LTD. operates.
Any disputes relating to these Terms & Conditions or your use of our website will be subject to the jurisdiction of the applicable courts, subject to any mandatory consumer protection rights that apply to you.
21. Contact Us
If you have any questions regarding these Terms & Conditions, your order, or our products, please contact us through the contact details provided on our website.
RAINBOW RUBBERS & EXIM LTD.
Thank you for choosing RAINBOW RUBBERS & EXIM LTD.